Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-suspension-alignment.collision-talk.com (hereinafter referred to as “Tesla Suspension Alignment” or “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, storage, use, and disclosure of information about our users worldwide, in accordance with various international privacy laws, including:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy and Security Act (CTDPAA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Important Note: This privacy policy does not cover third-party websites, applications, products, or services that you access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

  • You sign up as an authorized user for our applications and services
  • You visit or navigate our websites linked to this policy
  • You subscribe to receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect several types of personal data about our users, which may include:

  • Account Information: This includes your username, email address, and password used for accessing our services.
  • Payment Information: Details related to payment methods you use to purchase our products or services.
  • Financial Information: Transaction history and financial records associated with your account.
  • Purchase Information: Data about the products or services you buy from us, including quantities, dates, and order numbers.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, or advertising IDs.
  • Location Data: Information about your geographic location when using our applications.
  • Feedback and Reviews: Any comments, reviews, or ratings you provide to us.
  • Social Media Information: Details obtained from social media platforms when users choose to connect their accounts with us.
  • Product Information: Preferences, customization options, and usage patterns related to our products.

We collect this data through various methods: user registration forms, account settings, online interactions, purchase transactions, analytics tools, cookies, and third-party service providers.

Cookies

We use cookies (small text files stored on your browser) for several purposes, including:

  • Strictly Necessary Cookies: These ensure the basic functionality of our website and applications, allowing us to provide services you’ve requested.
  • Preference Cookies: Remembering user preferences, such as language settings or location choices, to enhance your browsing experience.
  • Analytics Cookies: Tracking user behavior on our site to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use.

Users can manage their cookie preferences through our Cookie Manager, which provides control over non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, plus an additional period for legal compliance or record-keeping requirements. Once the retention period expires or when the purpose is no longer applicable, we delete or anonymize your personal data in a secure manner.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encrypted Communication: We use encryption to safeguard data during transmission over the internet.
  • Secure Third-Party Processing: We engage reputable third-party service providers who adhere to strict security protocols to process data on our behalf.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. If we discover that a child has provided us with personal information, we will take steps to delete that data and terminate any associated account.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Correction or rectification of inaccurate or incomplete information.
  • Erasure or deletion of your data from our systems.
  • Restriction on the processing of your data under specific circumstances.
  • Portability of your data, allowing you to receive a copy in a structured format.
  • Objection to the processing of your data for certain purposes.
  • Non-discrimination in our services for exercising your privacy rights.

To exercise these rights or have any data-related inquiries, please contact our dedicated privacy team at:

  • Email: [email protected]
  • Mail: [Privacy Team Address] (Please note that this is a placeholder; provide the actual address if available.)

Changes to Policy

We may update or modify this Privacy Policy from time to time. Any changes will be posted on our website, and we encourage you to review this page periodically for any updates.

Contact Information

For any questions regarding privacy, data security, or this policy, please contact us at the above-mentioned email address or through written correspondence to the provided address (if available).